Returns & Refunds Policy
- If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange for a similar product.
- You can return a product up to 15 days from the date of purchase.
- Any product you return must be in the same condition you received it.
- Please keep the receipt.
Your item must be in its original unused condition to be returned. Your must return the item within 15 days of your purchase.If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange for another similar product. You can return a product for up to 15 days from the date you purchased it. Any product you return must be in the same condition you received it.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a Refund #.
2. Mail your returned item to:
The Lobster Shack
80 Morrison Ave
Wombarra, NSW 2515 Australia
3. Include in your package a signed letter stating the reason for your return and the original receipt.
4. Please review the PayPal return policy for options. Or postage must be paid for by the purchaser for a full refund.
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